Privacy Policy

Registered office: Wessles S.r.l., Via Scuderlando 112, 37135 Verona VR, Italia. Data protection contact: [email protected].

Personal data processing complies with the General Data Protection Regulation (GDPR) and the regulations in force in Italy. In the event of discrepancies, statutory provisions take precedence.

Upon order confirmation, we record your name, delivery address, email, telephone number, and the list of purchased goods. We do not store financial details on these servers. During your session, the system records technical data such as IP address, browser type, and pages viewed, using the trackers detailed below.

• Identification, personal, and contact details (first name, last name, physical shipping address in Italy, telephone number, email address)
• Order history, purchase notes, and delivery preferences
• Browsing data and technical telemetry (anonymized IP address, system logs, browser parameters)
• Transcripts and records of messages sent to customer support

• Package and deliver ordered boxes, as well as handle any returns.
• Provide prompt support and updates on shipping status.
• Protect service stability and ensure appropriate usage.
• Send promotional messages only with prior consent, which may be withdrawn at any time.

The website stores text files in your browser. Technical files keep the shopping cart active and cannot be disabled. Analytical elements measure visits in an anonymous, aggregated format. Marketing elements require explicit consent via the on-screen banner. Any consent can be withdrawn in your browser settings; the Cookie Policy provides full details.

Couriers receive only the details needed to complete delivery. Payment providers receive only what is necessary for the transaction. Technical partners process data under specific contractual agreements. We do not sell personal data to third parties for commercial gain.

The services and sales of Wessles S.r.l. are intended solely for residents of Italy. Personal data is not sold, traded, or transferred for valuable consideration to third parties for commercial or standalone profiling purposes.

Order records are stored in accordance with current statutory tax obligations and then deleted. User accounts remain active until deleted. Browsing analytics expire after 14 months.

In accordance with the EU General Data Protection Regulation 2016/679 (GDPR) and Legislative Decree 196/2003 as amended, users may exercise their rights of access, rectification, erasure, restriction of processing, objection, and data portability at any time by writing to the data controller.

Our website does not collect, request, or process credit card data or digital financial details, as the only accepted payment methods are cash on delivery to the courier and direct bank transfer.

Write to [email protected] or call +39 045 9628 100 during Mon-Fri 08:00 - 16:00. We will reply within one business day.

Merchant

Wessles S.r.l.

Registered address

Via Scuderlando 112, 37135 Verona VR, Italia

Email

[email protected]

Phone

+39 045 9628 100

Working hours

Mon-Fri 08:00 - 16:00

Registration

P.IVA IT81054633177